Tag Archives: customor

Apple charges Customer 122 times for Lion

14 Aug

Lion since having been announced has been another Apple success at least from a marketing perspective. Many users of the Mac platform have jumped to Lion because of gesture implimintation, software enhancements and the more than a 100 new features that make OS X a more friendly operating system to use. Unfortunately on every Apple release occassion something has to go terribly wrong and this time it costs not your security,  privacy or personal information infact this time it costs you a pretty penny, $3,878.40 to be exact. On July 23rd John Christman purchased OS X Lion and paid $31.79 after sales tax. Condescendingly his Paypal account was charged 122 times to a total cost of $3,878.40, and for what was an innocent purchase of a single copy of OS X Lion ended up to be an unwilling purchase of a  122  copies of OS X Lion. In a quote he stated that Apple and Paypal seem to be just arguing between each other and uptil now he has not recieved a refund.

I personally think that Paypal had nothing to do with this. Paypal acts as a payment system for millions if not billions of online stores and I find it extremely hard to believe Paypal is at fault and although Apple also has many orders coming in everyday they have been known to have a couple payment problems in their system. In anycase I urge Apple as the provider of the software and the owner of the actual store to refund Mr.Christman back as by not refunding him Apple is really showing poor customor support in this situation.

Although it’s nothing to exciting it a peice of news I though was worth sharing with the Scewre community.